We deliver fresh, delicious cakes and bakery products on time to your doorstep.
Welcome to Cake N Bake, Ayodhya. We are committed to delivering fresh, delicious and carefully prepared cakes and bakery products to our customers on time. This Shipping & Delivery Policy explains how we process, prepare and deliver orders placed through the Cake N Bake website, phone, WhatsApp or other available ordering channels. By placing an order with Cake N Bake, you agree to the terms mentioned in this policy.
Cake N Bake provides delivery services for cakes and selected bakery products in and around Ayodhya. Delivery availability may depend on:
Customers can contact our team to confirm delivery availability for a particular location.
We primarily provide cake delivery services in Ayodhya and selected nearby areas. Delivery availability may vary depending on the exact location. Before placing an order, customers should provide a complete and accurate delivery address so that our team can determine whether delivery is available. For locations outside our regular delivery area, additional delivery charges or special arrangements may apply.
Delivery charges may vary depending on:
Any applicable delivery charge will be communicated or displayed to the customer before order confirmation, wherever applicable.
Customers can select an available delivery date and, where offered, a preferred delivery time slot during the ordering process. We make reasonable efforts to deliver orders within the selected time slot. However, delivery time may be affected by:
Therefore, delivery time slots should be considered an estimated delivery window rather than an absolute guarantee unless specifically confirmed by Cake N Bake.
Same-day delivery may be available for selected cakes and locations, subject to:
Same-day delivery is not guaranteed for every product or location. Customers are advised to contact Cake N Bake before placing an urgent order to confirm availability.
Urgent or express delivery requests may be accepted depending on the order and delivery location. Additional charges may apply for urgent delivery. Cake N Bake will confirm the feasibility and applicable charges before processing such orders.
For birthday, anniversary, wedding, party and other special-event orders, customers are encouraged to place orders in advance. Advance booking helps us:
For large or highly customized orders, advance booking may be required.
Customers must provide a complete and accurate delivery address. The address should include, where applicable:
Cake N Bake will not be responsible for delivery issues caused by an incorrect, incomplete or unclear address provided by the customer.
Customers should ensure that the recipient or an authorized person is available to receive the order at the selected delivery location. If the recipient is unavailable, our delivery team may attempt to contact the customer or recipient using the provided phone number. Additional delivery attempts may be subject to availability and additional charges.
Cake N Bake may deliver to hospitals, offices, hotels, schools, event venues and other locations where delivery is permitted. Customers should provide:
Delivery may be completed at the reception, security desk or designated delivery point if the location does not permit direct access.
For surprise deliveries, customers should provide the correct recipient contact details and delivery instructions. Our delivery team may need to contact the recipient if required to complete the delivery. Cake N Bake cannot guarantee that the surprise will remain completely undisclosed if communication with the recipient is necessary for successful delivery.
Although we make every reasonable effort to deliver orders on time, unforeseen circumstances may occasionally cause delays. Possible causes include:
If we become aware of a significant delay, we will make reasonable efforts to contact the customer.
A delivery may be considered unsuccessful if:
Cake N Bake may attempt to contact the customer to find an appropriate solution. Additional delivery charges may apply for a re-delivery request.
If the recipient is unavailable at the time of delivery, our delivery team may contact the customer or recipient. Depending on the circumstances, we may:
For perishable products, prolonged waiting or repeated delivery attempts may not always be possible.
If the customer provides an incorrect address, mobile number or other delivery information, Cake N Bake may not be able to complete the delivery successfully. Any additional cost resulting from a customer-requested address change or re-delivery may be charged separately. Customers are therefore requested to verify all delivery information before confirming the order.
Cakes are delicate and perishable products. We take reasonable care during packaging and transportation to protect the cake from damage. Customers are advised to:
Minor variations in decoration or appearance may occur during transportation and handmade preparation.
Customized cakes may require additional preparation time. Delivery timelines for customized cakes may depend on:
Customers may be required to place customized orders in advance.
During periods such as:
order volumes may be significantly higher than normal. Customers are encouraged to place orders early and select an available delivery slot. Delivery time may be affected by increased demand and traffic during such periods.
Where applicable, Cake N Bake may confirm successful delivery through:
Customers may contact us if they have not received their order within the expected delivery window.
If a selected product becomes unavailable due to an unexpected issue, Cake N Bake may contact the customer to discuss an appropriate alternative or resolution. Any replacement product will be discussed with the customer wherever reasonably possible.
Customers who wish to cancel an order should refer to our Refund & Cancellation Policy. Cancellation may not be possible once the cake has entered preparation, customization or dispatch. Same-day and customized orders may have stricter cancellation conditions.
If you receive a wrong, significantly damaged or missing product, please contact Cake N Bake as soon as possible after delivery. Please provide:
Our team will review the complaint and provide an appropriate resolution based on the circumstances.
Customers are responsible for:
Cake N Bake may not be able to provide direct delivery to locations where access is restricted or prohibited. Examples may include certain:
In such cases, the order may be handed over at the nearest permitted delivery point.
Cake N Bake will not be held responsible for delays or inability to deliver caused by circumstances beyond our reasonable control, including but not limited to:
We will make reasonable efforts to minimize the impact and communicate with customers where possible.
Cake N Bake reserves the right to update or modify this Shipping & Delivery Policy from time to time. Any changes will be published on this page along with the updated Last Updated date. Customers are encouraged to review this policy before placing an order.
For delivery-related questions, order status, delivery availability or other assistance, please contact Cake N Bake:
Business Name: Cake N Bake
Location: Ayodhya, Uttar Pradesh, India
Phone/WhatsApp: +91 8303628452
Email: cakenbakebypriya1970@gmail.com
Website: https://www.cakenbakeayodhya.com/
For faster assistance, please keep your Order ID ready when contacting our support team.
Cake N Bake aims to provide fresh products and timely delivery while maintaining product quality. Delivery times may vary depending on location, traffic, weather, order volume and other circumstances. Customers are requested to provide accurate delivery information and remain available at the delivery location during the selected delivery window.
Last Updated: 19 August 2026