Learn about our payment methods, security, and payment-related terms.
Welcome to Cake N Bake, Ayodhya. We provide fresh cakes, bakery products and customized cakes for birthdays, anniversaries, weddings, celebrations and other special occasions. This Payment Policy explains the payment methods, payment confirmation, order processing, payment failures, refunds and other payment-related terms applicable to orders placed through the Cake N Bake website, phone, WhatsApp or other available ordering channels. By placing an order with Cake N Bake, you agree to the terms mentioned in this Payment Policy.
Cake N Bake may provide one or more of the following payment options, depending on availability:
Available payment methods may vary depending on the order, location and payment gateway.
Customers can make online payments using the payment methods available on our website or through the payment link provided by Cake N Bake. The payment amount may include:
The final payable amount will be communicated or displayed before the order is confirmed.
An order will be considered successfully paid only after the payment has been successfully received or confirmed through the applicable payment system. A payment transaction showing as initiated, pending or processing does not necessarily mean that the order has been successfully confirmed.
Customers should wait for the payment/order confirmation before assuming that the order has been placed successfully.
After successful payment and order verification, Cake N Bake may provide an order confirmation through available communication channels such as:
Customers should retain their Order ID for future communication regarding the order.
For certain orders, Cake N Bake may require full or partial advance payment before beginning preparation. Advance payment may be required particularly for:
The applicable advance amount will be communicated before order confirmation.
Customized cakes require additional preparation, ingredients, decoration and planning. Cake N Bake may require advance or full payment before beginning customization. Once preparation or customization has started, cancellation or refund may be restricted in accordance with our Refund & Cancellation Policy.
Cash on Delivery (COD) may be available only for selected products, locations and orders. Cake N Bake reserves the right to restrict COD availability based on factors such as:
If COD is not available for a particular order, customers may be required to make an online or advance payment.
Sometimes a payment may fail due to:
If payment fails, customers may try the payment again using an available payment method. An order will not be treated as confirmed until the required payment is successfully received or otherwise confirmed by Cake N Bake.
If money is deducted from your bank account or payment method but the order is not confirmed, please contact Cake N Bake with the relevant transaction details. Please provide, where available:
Our team may verify the transaction and determine the appropriate resolution.
If a customer accidentally makes more than one payment for the same order, the additional payment may be reviewed for refund after verification. Customers should contact us with the relevant transaction details so that the duplicate payment can be checked.
Refunds, where applicable, will be processed according to the Refund & Cancellation Policy of Cake N Bake. Refund eligibility may depend on:
Once a refund is approved, the amount may take additional time to reflect in the customer's account depending on the bank or payment service provider.
Payments made through third-party payment gateways may be subject to applicable processing or transaction charges, where applicable. Any such charge that is applicable to the customer's order will be communicated or displayed before payment wherever reasonably possible. Cake N Bake does not control processing times or policies of third-party banks and payment service providers.
The customer is responsible for paying the final amount displayed or communicated at the time of order confirmation. The payable amount may include:
Customers should verify the final order amount before completing payment.
Additional charges may apply in certain situations, including:
Any applicable additional charges will be communicated to the customer before confirmation wherever reasonably possible.
For bulk orders, wedding cakes, corporate orders, party orders or large event requirements, Cake N Bake may require:
The payment terms for such orders will be communicated separately before confirmation.
Same-day orders may require full or advance payment before preparation begins. Because same-day orders are often prepared within a short time, payment confirmation may be required before the order enters production.
Cake N Bake takes reasonable measures to protect customer payment information. Where third-party payment gateways are used, payment processing may take place through the payment service provider's secure systems.
Cake N Bake does not intentionally request customers to share sensitive payment credentials such as:
Customers should never share such confidential information with anyone claiming to represent Cake N Bake.
Customers should make payments only through official Cake N Bake payment channels or trusted payment links provided by us. If you receive a suspicious payment request, unusual QR code, unknown payment link or request for confidential banking information claiming to be from Cake N Bake, please verify it with our official customer support before making payment.
Cake N Bake will not ask customers to share their UPI PIN, OTP, card PIN or banking password.
If you believe there is an incorrect charge, duplicate payment or other payment-related issue, please contact Cake N Bake as soon as possible. Please provide:
Our team will review the matter and provide an appropriate response.
Payment does not automatically guarantee that an order can be cancelled. Cancellation eligibility depends on the order status and whether preparation or customization has started. For complete cancellation and refund terms, please refer to our Refund & Cancellation Policy.
Customers are responsible for:
Cake N Bake will not be responsible for losses caused by customers voluntarily sharing confidential banking or payment information with unauthorized persons.
Cake N Bake may use third-party payment gateways or payment service providers to process online payments. Such providers may have their own terms, conditions and privacy policies. Customers should review the applicable terms of the payment provider when using its services.
Cake N Bake reserves the right to update or modify this Payment Policy from time to time. Any changes will be published on this page with the revised Last Updated date. Customers are encouraged to review this policy before placing an order.
For payment-related questions, transaction issues, refunds or order payment assistance, please contact Cake N Bake:
Business Name: Cake N Bake
Location: Ayodhya, Uttar Pradesh, India
Phone/WhatsApp: +91 8303628452
Email: cakenbakebypriya1970@gmail.com
For faster assistance, please keep your Order ID and Transaction ID ready.
Cake N Bake aims to provide a secure and convenient payment experience. Customers should always verify the final order amount and use only the official payment methods provided by Cake N Bake. For cancellation and refund-related matters, this Payment Policy should be read together with our Refund & Cancellation Policy, Return & Replacement Policy, Shipping & Delivery Policy, Terms & Conditions and Privacy Policy.
Last Updated: 19 August 2026